Cancellation Policy

1. Introduction
At 1029 Collective, we strive to provide a seamless shopping experience. By placing an order on https://1029collective.com/, you agree to the terms of this policy.

2. Order Cancellation by Customer

• We do not offer cancellation as of now, but we are working on providing best experience to our user. 

3. Order Cancellation by 1029 Collective
We reserve the right to cancel orders under the following circumstances:

• The product is out of stock or unavailable.
• Payment issues or incomplete payment.
• Inaccurate shipping details provided by the customer.
• Orders flagged for fraudulent activity or policy violations.
• Unforeseen circumstances, such as technical errors or supply chain disruptions.

In such cases, we will notify you and issue a full refund to the original payment method.

4. Refunds for Canceled Orders

• Cancellations done by 1029 Collective will be processed within 24hrs of cancellation and should reflect in your account in 7 - 10 days, depending on bank server.
• If a refund is delayed, customers should check with their bank or payment provider before contacting us.

5. Modifications to Orders

• Once an order is placed, modifications (such as changing the shipping address or product details) are not guaranteed. Please contact our support team as soon as possible to check if modifications can be accommodated.

6. Contact Us
For any cancellation requests or queries, reach out to us at:

• Email: collective1029@gmail.com
• Address: 1029 Collective, Hauz Khaz, New Delhi, India