Shipping Policy
1. Shipping & Delivery
We are delighted to offer nationwide shipping across India. All orders are processed and shipped within 3-7 business days from the date of purchase. Delivery times may vary based on your location:
- Metro Cities: 3-7 business days
- Non-Metro Cities & Rural Areas: 7-10 business days
For urgent orders, please contact our support team for assistance.
2. Shipping Charges
- A standard shipping fee of ₹100 applies to all orders.
- Express shipping options are available at an additional cost.
3. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on our courier partner's website.
4. International Shipping
- Delivery time varies based on the destination and customs clearance, typically 10-15 business days. Delivery charges will be additional.
- International orders may be subject to customs duties and taxes, which are the buyer’s responsibility.
5. Delays & Unforeseen Circumstances
While we strive to deliver your orders on time, certain factors like weather conditions, strikes, or courier delays may affect delivery times. We appreciate your patience in such cases.
6. Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with photos of the package and product. We will resolve the issue promptly.
7. Contact Us
For any queries related to shipping, feel free to contact our customer support at:
📧 Email: collective1029@gmail.com
Would you like any additional customization, such as cash-on-delivery details or specific courier partners? 😊