Privacy Policy

1. Introduction

Welcome to 1029 Collective ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://1029collective.com/ (the "Site") and use our services, including payment processing through Razorpay.

2. Information We Collect

  • Personal Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number.

  • Device Information: We collect information about the device you use to access the Site, including your web browser, IP address, time zone, and some of the cookies installed on your device.

  • Usage Information: We collect information about how you interact with the Site, including the pages or products you view, search terms, and how you navigate the Site.

3. Use of Your Information

We use the information we collect to:

  • Process and fulfill your orders, including managing payments, shipping, and providing invoices or order confirmations.

  • Communicate with you regarding your order or inquiries.

  • Screen orders for potential risk or fraud.

  • Improve and optimize our Site, including generating analytics about how customers browse and interact with the Site.

  • Provide you with information or advertising relating to our products or services, in line with your preferences.

4. Sharing Your Information

We share your personal information with third parties to help us use your information as described above. For example:

  • Payment Processing: We use Razorpay to process payments. Razorpay does not store your card data on their servers. The data is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) when processing payments. Your purchase transaction data is used only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

    Razorpay

     

  • Service Providers: We engage third-party service providers to perform functions on our behalf, such as shipping and delivery, marketing assistance, and customer service. These providers have access to personal information needed to perform their functions but may not use it for other purposes.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement industry-standard security measures to protect your personal information. Your account is password protected, and we use encryption and secure protocols to safeguard data transmission. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Razorpay

 

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct or update your personal information.

  • Deletion: You can request that we delete your personal information, subject to certain legal obligations.

  • Objection: You can object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze usage, and assist in our marketing efforts. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: collective1029@gmail.com

  • Address: 1029 Collective ,Hauz Khas, New Delhi, India

10. Consent

By using our Site, you consent to the collection and use of your information as described in this Privacy Policy.